AI Receptionist
A 24/7 humanized voice agent that answers every call, qualifies leads through natural conversation, books appointments into your calendar, and sends instant SMS confirmations—capturing premium bookings around the clock without adding staff.
Client
Luminari Med Spa
Service Provided
AI Voice Automation
The Situation
Luminari Med Spa was missing 15-20 calls per week during peak hours and after business hours. Their front desk team was overwhelmed, and high-ticket bookings worth $800-$1,500 each were being lost. They needed 24/7 coverage without hiring additional staff.
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The Solution
We deployed a humanized AI voice agent with ElevenLabs voice, natural conversation flows, and live calendar integration. The system answered calls instantly, qualified leads through conversation, booked appointments directly into their calendar, and sent SMS confirmations—with handoff to staff for complex inquiries.
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The Results
In 90 days: Zero missed calls, 4 additional high-ticket bookings per month (averaging $4,800/month in recovered revenue), 18% increase in booking conversion rate, and staff freed from 12+ hours/week of phone duty to focus on in-clinic service delivery.
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